I’m a professional designer, educator, coach, and evaluator who works with organizations focused on innovation — doing something new to achieve impact — within human services for social impact.
I’m a consultant and educator based in Toronto focused on innovation design and evaluation. As President of Cense Ltd I work with mostly non-profits, governments, and healthcare organizations on developing and evaluating innovations in their human services and programming. I bring together design thinking, a systems perspective, and an emphasis on applied learning through such approaches as developmental evaluation, human-centred design, and strategic foresight. I am a member of the graduate faculty in the Faculty of Design, OCAD University and Dalla Lana School of Public Health, University of Toronto.
Collective Impact, Developmental Evaluation, Explore and Experiment, Policy Engagement, Scaling Impact, Social Enterprise
English
Health Commons Solutions Lab (Sinai Health System), Heritage Canada, City of Brampton, Project Neutral, Holland-Bloorview Rehabilitation Hospital, Praxis Spinal Cord Institute, Ontario Association of Food Banks, Employment and Service Development Canada, Government of Ontario, Jack.org, TakingITGlobal, Dress for Success, Dietitians of Canada, Daily Bread Food Bank.
Email: cdnorman@cense.ca
Website: http://www.cense.ca
